Almost the entire process was one of ease. From purchasing the app, to choosing a good book, to getting it ready to play on my phone (it downloaded before I even knew it). There were no rough patches in the recordings or between chapters, which made the book easy to listen to.
Figuring out how to pay for a book, (beyond the free download that might come with the app) was fairly difficult-enough that I ended up purchasing alternative books through another company.
All in all the positives out weigh the struggles.
LibraHarachna about Audiobooks.com: Get audiobooks, v5.10